Current Openings

• Handling daily accounts transaction and administrative duties

• Form 6 or above
• Minimum 1 year clerical experience and LCCI intermediate level
• Detail oriented
• Good computer knowledge in Excel and Word

• Assist to manage and helps oversee accounting function of the property ensure proper fiscal management, timely and accurate reporting and analysis for the property.
• Assist to prepares the monthly Financial Statements and Financial Reporting schedules and submit to the Finance-in-charge for verification
• Assist to prepare the monthly Financial Statements and Financial Reporting schedules
• Verify all Journal Entries and make notion entries for postings to General Ledger
• Verify all Journals submitted by the Income Auditor, Accounts Receivable staff and General Cashier, and ensure they are promptly and timely prepared according to time schedule given
• Process all vendor bills, invoices and payment advices by cheque on a timely basis, ensure the capturing of all applicable discounts, and checks for authorised signatory before dispatching to suppliers

• Degree or above in Accounting, Finance or related disciplines
• Minimum 3 years of relevant experience and 1 year in similar capacity preferably gained in hospitality industry
• Skills and experience in hotel various operation departments is a plus
• Excellent command of both spoken and written English and Chinese are essential while Mandarin is a plus
• Good communication and interpersonal skills
• Computer literacy, sophisticated, meticulous, initiative and able to work under pressure

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Answer hotel guests' enquiries, and facilitate the check in and check out process
• Supervise associates in their assigned job duties
• Assist department heads for maintain smooth operations and handle ad hoc projects

• Diploma or above in hospitality management or related disciplines
• A minimum of 5 year relevant experience in hotel industry
• Knowledge of Opera System is must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command in both spoken and written English and Chinese

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Plan and assign workloads for Front Desk associates
• Supervise associates in their assigned job duties
• Assist department heads for maintain smooth operations and handle ad hoc projects

• Diploma or above in hospitality management or related disciplines
• A minimum of 2 years relevant experience preferably in hotel industry
• Knowledge of Opera System is must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Reports to Head of Revenue Management and involves in strategic planning to maximize hotel revenue
• Analyzes historical data and observes the continuous performance for both transient and group activities to identify the market demand and revenue opportunities
• Compiles reports, shares the findings, and suggests improvement plan to capture and maximize market share
• Performs rate loading and manages room inventory in all channels
• Monitor all distribution channels, reservations, and revenue system to ensure the right pricing and strategies

• Degree holder in Hospitality Management or related discipline
• Minimum 5 years relevant experience with at least 2 years in a similar capacity
• Good understanding of the hotel industry as well as analytical capabilities, experience in study cases, market research, and studies with mathematical background
• Proficiency in Microsoft Ｏffices, distribution ,and revenue management systems
• Excellent command of English, Chinese, and Mandarin

• Responsible for the logistics of events, weddings and club events
• Work closely with all relevant departments to ensure the functions are run smoothly
• Provide training to staff and casual workers to lead a team to achieve total guests’ satisfaction.
• Ensure compliance with set service standards according to guidelines established by management
• Handle complaints professionally

• 2 years or above related experience in similar position preferably in Hotel/ Club industry
• Self-motivated and responsible and willing to take up flexible work schedules
• Excellent in customer relations and leadership skills
• Good interpersonal skills and team player approach

• Responsible for the logistics of events, weddings, and club events
• Work closely with all relevant departments to ensure the functions run smoothly

• At least 2 years of related experience in Banquet service in the Hotel/ Club industry
• Self-motivated and responsible and willing to take up flexible work schedules
• Excellent customer service skills
• Good interpersonal skills and good team player

• Greet guests and escort them to rooms
• Assist guest with luggage delivery

• Customer-oriented with good communication and interpersonal skills
• Good command of English and Cantonese and Mandarin
• Would be consider as Senior Concierge Assistant if candiate with better experience

• Assign various phrase of jobs for work crew and follow up the progress
• Supervise the job of work crew ensure the work is on schedule
• Supervise the work carried out by outside contractors
• Work on shift schedule to monitor all technical installations runs in normal function
• Coordinate with other departments
• Ensure the compliance of all statutory regulations on safety and fire requirements
• Perform all assigned general engineering duties as long as licensing requirements permit.

• Diploma or above in Electrical/Mechanical or Building Service
• Minimum 5 years or above experience in hotel industry or property management
• Proven track record on project management or planned maintenance is essential
• Able to meet deadline and work independently
• Candidates without necessary academic qualifications but with high experience would also be considered.

• Represent the management in handling all guest inquiries, dealing with VIP guests, ensuring service excellence, and extensive involvement in the Hotel Guest Loyalty program;
• Act as coordinator and provide instructions to staff members at different departmental levels to ensure prompt and adequate service;
• Handle emergency cases in accordance with hotel groups policies and procedures, such as ensuring the safety and security of all hotel guests and staff members;
• Assist the Front Office Manager in the management of the front office operations and ensuring the smooth running of reception and the guest service counter

• Diploma or above in Hotel / Hospitality Management or a related discipline
• Minimum of 5 years of guest service experience at the front desk at a supervisory level
• Able to work under pressure and take up ad hoc projects when necessary
• Excellent quality-oriented customer service skills
• Mature and independent with good leadership, customer-oriented and inter-personal skills
• Excellent communication skills and fluency in both oral and written English, Chinese and Mandarin
• Knowledge of the Opera is a must

With the goal to groom potential candidates to become a professional in the Hospitality industry. We are seeking highly motivated individuals to join our team as Internship Trainees. The internship will last between 2-12 months, depending on the school requirement or individual’s preference.

As an Internship Trainee, you will have the opportunity to gain hands-on experience in various departments.  For internship period for 6 months and above, trainee will be rotated in 2 or more department to gain a boarder understanding about different department’s operations.

• To work in a designated department and assist in the daily operation.
• Contribute in cross department’s process improvement projects.
• Participate in Corporate Social Responsibility related events.

• Currently enrolled in Hospitality Management or related education program.
• Creative thinking, attentive to details, responsive to change, proactive & think out of the box.
• Initiative, energetic and willing to perform shift duties.
• Strong market sense and good computer skills.
• Good command of spoken and written English and Chinese.
• Good in communication, interpersonal, analytical and presentation skills.
• Passionate in people and hospitality industry.

• Responsible for technical support including, but not limited to, Information Technology network infrastructure, hotel systems / office applications, cybersecurity, and guest technology service-related environment throughout the hotel/resort/yacht club.
• Provides technical advice and expertise on various IT aspects including System, Service, Network, and Cybersecurity which are in use at the hotels. Coordinates standardized system deployments and technical refreshes based on the corporate guidelines provided by Group IT.
• Assist supervisor to establish and/or implement operating procedures and IT projects.
• Coordinates closely with user departments to ensure the maximized utilization and allocation of resources to achieve the Group IT goals and objectives.

• Bachelor’s Degree in Computer Science or Information Systems or another related field, along with in-depth knowledge of hospitality-related applications and systems (PMS, POS, PABX, IPTV, HSIA) etc.
• Possesses a minimum of five (5) years’ experience in Hospitality, Hotel Operation, and IT Support roles, along with a minimum of two (2) years in supervisory/managerial position.
• Industry Certification holder or proven expertise in Microsoft Operating Systems, ITIL V4 Certificate holder or equivalent.
• Possesses a good technical understanding of Windows Server, Active Directory, Microsoft O365 and Windows network environment is essential.
• Strong relationship building in managing various business partners and vendors
• Good command of both written and spoken English and Cantonese is required

•  Responsible for handling customer’s daily reservations

• Diploma in Hospitality/Hotel Studies
• 5 year related working experience and 2 year in similiar position
• Familiar with Opera system and MS Office applications
• Front Desk training or travel industry experience is preferred
• Polite and customer-oriented
• Good command of both spoken and written English, Chinese and Mandarin
• Less experience will be considered as Assistant Reservations Supervisor

• To perform general office administration duties and clerical support to Sales & Marketing Department
• Coordinate with internal parties to launch promotional offers and sales activities
• Perform ad-hoc duties assigned by supervisors

• Diploma or above in hospitality management or related disciplines
• Relevant experience preferably in the hotel industry
• Excellent presentation, communication, and interpersonal skills
• Good command of written and spoken English and Chinese
• Proficient in MS Office and Chinese word processing
• Strong sense of responsibility, able to work under pressure and handle multi-tasks

• 負責烹調及備餐
• 協助監察食物質素以達至酒店標準並符合顧客期望
• 清潔並重整工作區

• 持基礎或專業烹調證書課程(西厨或中厨)或以上為佳
• 至少三年經驗，酒店業為佳

•  Responsible for handling customer’s daily reservations

• Diploma in Hospitality/Hotel Studies
• 1 year related working experience
• Familiar with Opera system and MS Office applications
• Front Desk training or travel industry experience is preferred
• Polite and customer-oriented
• Good command of both spoken and written English, Chinese and Mandarin

• Handle the telephone terminal system
• Process local and overseas calls to the hotel guests, hotel staff and take messages when necessary
• Follow up the guest enquiries as well to furnish the up-to-date hotel information
• Provide wake-up call service to the room guest

• Customer service experience or call centre background is preferred 
• Excellent quality-oriented customer service skills
• Good command of English, Cantonese and Mandarin

• Ensure that the Procurement Department strictly follows the policies and procedures as set forth in the latest version of the “Sino Group of Hotels Procurement Policies and Procedures”.
• Review and approve Purchase Orders of duly approved requisition request after prices have been negotiated and checked.
• Handle all problems encountered effectively and efficiently without unnecessary delay or interruptions to the general operation of the property (i.e. hotel/ serviced apartments/ yacht club).
• Review the daily and monthly purchasing reports.
• Assist Group Director of Procurement in adhoc projects as assigned from time to time.
• Take charge in training the Assistant Procurement Manager to the next position as part of the succession plan when the position becomes available.

• A degree holder or above, major in Hotel Management/ Purchasing/ Supply Chain Management or related disciplines.
• A minimum 8 years relevant working experience with not less than 3 years’ relevant experience at managerial level, preferably in the Hotel/ Food & Beverage/ Catering Industry.
• Initiative, excellent interpersonal and communication skills.
• Sound negotiation skills and able to work under pressure.
• Computer literacy.
• Knowledge on computerized procurement system will be an advantage.
• Good command of both spoken and written English and Chinese. Putonghua is a plus

• Implement and review food safety management system for hotels
• Conduct regular inspections of F&B outlets and related functions
• Conduct in-house food safety and hygiene related trainings
• Conduct supplier audit for potential or existing suppliers
• Plan and coordinate regular laboratory testing
• Investigate and handle food safety related customer complaints
• Monitor the food safety and hygiene related preparation for special events
• Support on pre-packaged food items task
• Ensure compliance of food safety and hygiene related regulation
• Drive preventive food safety
• Have routine communication meeting with culinary team

• Degree holder or above in food science or related disciplines
• At least 6 years of solid experience in a food industry, preferable in hotel or F&B environment.
• Sound knowledge of food safety management system implementation
• Proficient in Microsoft software both in English and Chinese
• Excellent command of both spoken and written English and Chinese. Putonghua is a plus
• Able to work under pressure
• Strong interpersonal skill, independent and self-motivated
• Visit and inspect different hotels and clubhouses in Hong Kong
• Work on Sunday and Public Holiday when necessary
• Immediate available is an advantage

Sino Hotels is looking for Operations Management Trainees candidates who are passionate about the hospitality industry and are committed to becoming high-caliber managers.  As a trainee, you will undergo a 12-month intensive and structured talent development program, with the goal of developing a comprehensive understanding of hotel operations and eventually assuming a supervisory position.
 
During the 12-month training program, you will rotate through three different operations departments and receive cross-training at three sister properties. You will also lead projects to improve hotel operations efficiency and effectiveness or work on projects related to environmental sustainability. Comprehensive training will be provided based on your roles and responsibilities during rotation, and you will have a professional mentor and a senior professional as your career mentor to guide you, provide feedback, and offer strategies to overcome challenges.
 
Upon successful completion of the program, you will have the opportunity to assume a supervisory position and embark on an exciting career path. For those interested in advanced career development, an additional 6-month top-up program will be available, during which you will receive specialized training and mentorship from experienced managers in your field. You will also gain hands-on experience in your chosen area of expertise by working on real projects and rotating through key administrative departments to gain a broader understanding of general management.

Upon successful completion of the 18-month program, you will have an opportunity to experience a job exchange program in our overseas property. 

• Graduate student or final year student from bachelor’s degree in Hospitality or related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new environments.
• Fluent in English and Cantonese/Mandarin.