Current Opening

The successful candidate will oversee all aspects of Human Resources and develop comprehensive HR plans tailored to the property's operational needs and future growth. This includes creating, updating and implementing personnel policies and procedures. He/ she will also take full responsibility for various personnel functions, including manpower planning, recruitment, compensation, labor relations, health and safety, and staff training and development.

• Bachelor Degree in Human Resources Management, Hospitality Management
• Minimum 8 years of HR experience, preferably in the hotel industry, with at least 3 years of experience at the managerial level
• Sound knowledge of the Hong Kong Employment Ordinance and related legislative requirements
• Experienced in implementation of HRIS, handle HR projects will be an advantage
• Proactive, flexible, mobile, always plan, determine, and work under pressure
• Proficient in MS Word, Excel, PowerPoint and Chinese word processing
• Good command of both spoken and written English and Chinese
• Candidate with less experience will be considered as Assistant Human Resources Manager

The successful candidate will deliver exceptional service and ensure customer satisfaction by addressing concerns and complaints promptly and professionally. He/ she will plan and assign workloads for Front Desk associates, supervise them in their assigned duties, and assist department heads in maintaining smooth operations and handling ad hoc projects.

• Bachelor Degree in Hospitality Management or related disciplines
• Minimum 4 years of relevant experience preferably in hotel industry
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Proficient in MS Office applications
• Good command of spoken and written English and Chinese

The successful candidate will oversee social campaigns, content calendar planning, post creation, social photoshoots, and engagement activities. He/ she will maintain relationships with KOLs, bloggers, and media to enhance hotel visibility. He/ she will support exhibitions, roadshows, and special events for different business sectors, ensuring seamless operations for the sales team. He/ she will also collaborate with the team on design projects for both online and offline platforms, draft press releases and marketing copy for various digital channels and provide day-to-day administrative support for the Department.

• Bachelor Degree in Marketing, Communications, English Studies, or related discipline
• 5 years of relevant experience, preferably gained in hospitality, FMCG or retail industry
• Self-motivated, creative, attention to details and independent
• Proficient in MS Office applications
• Good command of spoken and written English and Chinese

• Provide quality services to members and ensure smooth operation of clubhouse and customer satisfaction.

• Certificate in Hospitality Studies or Sport & Recreation are preferred
• Minimum 2 years clubhouse or customer service experience
• Experience in organising Clubhouse Activities
• Presentable and service oriented
• Willing to work shift hours
• Able to communicate in English and Mandarin

The successful candidate will oversee IT infrastructure, including network systems, cybersecurity, and guest technologies, ensuring compliance with corporate standards. As the primary IT advisor, he/ she will lead system deployments and collaborate with departments to optimize resources and prioritize initiatives. He/ she will also manage IT projects, ensure timely delivery and budget adherence, and implement security measures to protect sensitive data.

• Bachelor Degree in Computer Science, Information Systems, or related disciplines
• Industry certifications (e.g., CompTIA, Cisco, Microsoft)
• ITIL v4 Foundation Certification or equivalent
• Minimum 5 years of combined experience in hospitality IT operations, technical support, and hotel systems (e.g., PMS, POS, PABX, IPTV, HSIA)
• Minimum 3 years or above in a leadership/supervisory role with a proven track record in team management and strategic planning
• Proficient in MS Office applications
• Good command of spoken and written English and Chinese

Responsibilities

• Oversee the maintenance, repair, and operation of all building systems and equipment, including HVAC, plumbing, electrical, and safety systems.
• Lead and mentor a team of engineers and maintenance staff, ensuring efficient and effective performance.
• Develop and implement preventative maintenance programs to enhance the longevity and reliability of hotel facilities.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
• Manage budgets, negotiate contracts, and coordinate with external vendors and contractors.
• Ensure compliance with all safety regulations and building codes.
• Identify and implement energy-saving initiatives to promote sustainability.
• Implement cost-saving measures while maintaining high standards of service and quality.

Requirements

• ​Higher Diploma or above in Engineering, Facilities Management, or a related field.
• Holder of Registered Electrical Worker Certificate (Grade B) and familiar with Hong Kong Government Licensing Regulations
• Minimum of 5 years of experience in a similar role in hotel industry or building facility maintenance is preferred.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and attention to detail.
• Proficient in building management systems and software.
• Exceptional communication and interpersonal skills.
• Strong English and Chinese writing skills; proficiency in Putonghua is a plus.
• Candidate with lesser experience will be considered as Assistant Chief Engineer.

The successful candidate will oversee IT infrastructure, including network systems, cybersecurity, and guest technologies, ensuring compliance with corporate standards. As the primary IT advisor, he/ she will lead system deployments and collaborate with departments to optimize resources and prioritize initiatives. He/ she will also manage IT projects, ensure timely delivery and budget adherence, and implement security measures to protect sensitive data.

• Bachelor Degree in Computer Science, Information Systems, or related disciplines
• Industry certifications (e.g., CompTIA, Cisco, Microsoft)

• ITIL v4 Foundation Certification or equivalent

• Minimum 5 years of combined experience in hospitality IT operations, technical support, and hotel systems (e.g., PMS, POS, PABX, IPTV, HSIA)
• Minimum 3 years or above in a leadership/supervisory role with a proven track record in team management and strategic planning

• Proficient in MS Office applications
• Good command of spoken and written English and Chinese

• Responsible for the integrity of the hotel physical facilities including proper operation, repair, maintenance & installation of mechanical and electrical plant, fire & life safety, physical security of the building and assets of the hotel.
• Makes daily, weekly and monthly work assignment as regards to repairs and preventative maintenance and to follow through until work is completed in a satisfactory manner. 
• To assist in the smooth and efficient running of the Engineering Department in support of all other operating departments
• Ensures the correct, efficient and timely operation and maintenance of all mechanical and electrical services. Provides technical support and leads and supervises in fault diagnosis and trouble shooting.
• Carry out both the operational and administrative duties. 
• Require working shift duty.
• Perform any other duties as assigned by the superior or the hotel management.

• Diploma or above in Mechanical/ Electrical or Building Engineering
• Minimum 5 years working experience at Hotel/ Apartment engineering discipline is preferred
• Good technical knowledge in electrical system, plumbing system and MVAC system
• Good communication in both English and Chinese
• Knowledge of PC operations
• Possess Electrical Worker Certificate (Grade B)

• Taking care of the hotel repair and maintenance work

• Minimum 5 years in repair and maintenance experience in properties/ hotel or apartment
• Possess Electrical Worker Certificate (Grade A)
• Willing to work shift

• Maximize catering or group sales revenue by managing and developing accounts
• Follow up on negotiation process on all catering or group sales leads
• Ensure delivery of services in catering or group sales through clear communications and coordination with all relevant departments.

• Diploma holder in Hospitality Management or relevant discipline
• Minimum 1 year of relevant experience in sizable hotel
• Good proficiency in written and spoken English, Cantonese & Mandarin.
• Excellent command on English, Chinese and Mandarin
• Knowledge of Delphi and Opera system is an advantage

• Assign various phrase of jobs for work crew and follow up the progress
• Supervise the job of work crew ensure the work is on schedule
• Supervise the work carried out by outside contractors
• Work on shift schedule to monitor all technical installations runs in normal function
• Coordinate with other departments
• Ensure the compliance of all statutory regulations on safety and fire requirements
• Perform all assigned general engineering duties as long as licensing requirements permit.

• Minimum 5 years or above experience in hotel industry or property management
• Proven track record on project management or planned maintenance is essential
• Able to meet deadline and work independently

• Responsible for greeting and front desk duties
• Handle all arrival and departure records, bookings and registration
• Provide frontline services at reception counter and maintain good relationships with guests
• Assist in handling incoming phone calls and queries from visitors and guests

• Diploma or above in hospitality management or related disciplines
• Knowledge of Opera System is preferred
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Supervise associates in their assigned job duties
• Assist department heads in maintaining smooth operations and handling ad hoc projects

• Diploma or above in hospitality management or related disciplines A minimum of 3 years relevant experience preferably in hotel industry Knowledge of Opera System is must Pleasant personality, customer-oriented with good communication and interpersonal skills Good command of both spoken and written English and Chinese

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Plan and assign workloads for Front Desk associates
• Supervise associates in their assigned job duties
• Assist department heads in maintaining smooth operations and handling ad hoc projects

• Diploma or above in hospitality management or related disciplines
• At least 5 years relevant experience, preferably in hotel industry
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Ensure the guestrooms and surrounding public areas are clean and well supplied 
• Ensure maximum attention and service are given to all our guests of the hotel
• Supervise and support Room Attendants on the assigned floors

• Good communication and interpersonal skills
• 5 years housekeeping operational experience with at least 1 year in supervisory role
• Good command of English and Cantonese. Putonghua is a plus

• Responsible to overall supervision of Housekeeping, including Guest Floor, Public Area, Uniform & Linen
• Ensure maximum attention and service are given to all our guests of the hotel
• Supervise and support Room Attendants on the assigned rooms

• Good communication and interpersonal skills
• 5 years housekeeping operational experience with at least 3 year in supervisory role
• Good command of English and Cantonese. Putonghua is a plus

• Responsible for handling customer’s daily reservations
• Processes all reservation inquiries, bookings and customer services requests

• Diploma in Hospitality/Hotel Studies
• Familiar with Opera system and MS Office applications
• Front Desk training or travel industry experience is preferred
• Polite and customer-oriented
• Good command of both spoken and written English, Chinese and Mandarin

 

• Responsible for handling customer’s daily reservations
• Processes all reservation inquiries, bookings and customer services requests

• Diploma in Hospitality/Hotel Studies
• 5 year related working experience and 2 year in similiar position
• Familiar with Opera system and MS Office applications
• Front Desk training or travel industry experience is preferred
• Polite and customer-oriented
• Good command of both spoken and written English, Chinese and Mandarin
• Less experience will be considered as Assistant Reservations Supervisor

• Cleans guest rooms
• Provides services to guests
• Replenishes supplies in guest rooms
• Maintains records on all items such as extra linen, hair dryers as required by in-house guests

• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Hardworking and responsible and work independently
• Good command in both spoken and written English and Chinese. Putonghua and other language would be an asset
• Willing to work on shift hours

• Carry out repair, maintenance and installation of painting issues and projects

• Minimum 3 years relevant experience preferably in hotel/ properties industry

With the goal to groom potential candidates to become a professional in the Hospitality industry. We are seeking highly motivated individuals to join our team as Internship Trainees. The internship will last between 2-12 months, depending on the school requirement or individual’s preference.

As an Internship Trainee, you will have the opportunity to gain hands-on experience in various departments.  For internship period for 6 months and above, trainee will be rotated in 2 or more department to gain a boarder understanding about different department’s operations.

• To work in a designated department and assist in the daily operation.
• Contribute in cross department’s process improvement projects.
• Participate in Corporate Social Responsibility related events.

• Currently enrolled in Hospitality Management or related education program.
• Creative thinking, attentive to details, responsive to change, proactive & think out of the box.
• Initiative, energetic and willing to perform shift duties.
• Strong market sense and good computer skills.
• Good command of spoken and written English and Chinese.
• Good in communication, interpersonal, analytical and presentation skills.
• Passionate in people and hospitality industry.

Sino Hotels is looking for Operations Management Trainees candidates who are passionate about the hospitality industry and are committed to becoming high-caliber managers.  As a trainee, you will undergo a 12-month intensive and structured talent development program, with the goal of developing a comprehensive understanding of hotel operations and eventually assuming a supervisory position.
 
During the 12-month training program, you will rotate through three different operations departments and receive cross-training at three sister properties. You will also lead projects to improve hotel operations efficiency and effectiveness or work on projects related to environmental sustainability. Comprehensive training will be provided based on your roles and responsibilities during rotation, and you will have a professional mentor and a senior professional as your career mentor to guide you, provide feedback, and offer strategies to overcome challenges.
 
Upon successful completion of the program, you will have the opportunity to assume a supervisory position and embark on an exciting career path. For those interested in advanced career development, an additional 6-month top-up program will be available, during which you will receive specialized training and mentorship from experienced managers in your field. You will also gain hands-on experience in your chosen area of expertise by working on real projects and rotating through key administrative departments to gain a broader understanding of general management.

Upon successful completion of the 18-month program, you will have an opportunity to experience a job exchange program in our overseas property. 

• Graduate student or final year student from bachelor’s degree in Hospitality or related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new environments.
• Fluent in English and Cantonese/Mandarin.