Current Opening

• Oversee the accounting function of the hotel properties under the leadership of Finance Manager/Financial Controller
• Supervise the daily operation of the Accounts Department
• Prepare the monthly Financial Statements and Financial Reporting schedules
• Assist in preparing the Fiscal Year Budget and monthly Forecast
• Prepare the Journal Entries for the month end closing
• Verify all Journals submitted by the Income Auditor, Accounts Receivable staff and General Cashier, and ensures they are promptly and timely prepared according to time schedule given
• Monitor the cash flow and prepare the cash flow statement on a regular basis
• Prepare the Daily Bank Balance Report to the Group and maintain an appropriate bank balance.
• Provide training to Assistant Accountants and other operation team for proper accounting treatment
• Assist in ad hoc projects assigned by Finance Manager/Financial Controller

• Bachelor holder in Accounting / Finance or related disciplines
• Qualified accountant with HKICPA or Chartered Accountant or CPA, CFA certification
• 3-5 year experience in accounting and finance fields
• Work experience in hospitality industry an advantage
• Attention to details and good in communication skills
• Proficient in both spoken & written English

• Responsible for the logistics of events, weddings, and club events
• Work closely with all relevant departments to ensure the functions run smoothly

• At least 2 years of related experience in Banquet service in the Hotel/ Club industry
• Self-motivated, responsible and willing to take up flexible work schedules
• Excellent customer service skills
• Good interpersonal skills and a good team player

Provide quality services to restaurant guests and ensure smooth operation of restaurant and customer satisfaction.

• Form 5 standard with certificate in hospitality studies preferred
• Minimum 3 years Chinese Restaurant or Café service experience
• Presentable and service oriented
• Less experience will be considered as Captain
• Able to communicate in English and Chinese

Manage the ERP project for the Sino and Fullerton Hotels

• Participate in the Enterprise Resource Planning (ERP) project for Sino and Fullerton Hotels under the leadership of Director of Finance.
• Work closely with Finance, Operations and Information Technology team, external vendors and consultants to implement the new ERP system
• Identify, assess, and manage risks that could affect the successful completion of ERP project
• Manage the implementation timeline and deliver according to the defined milestones
• Review, revamp and automate existing financial processes and procedures to drive efficiency
• Identify change management and training needs for both finance and operations within the hotel organization
• Coordinate the data migration and ensure accurate financial records are migrated into the new ERP system
• Lead the UAT with the users and validate the testing results
• Provide training and support to the end users
• Act as a superuser in the post implementation stage to assist users to resolve issues

• Bachelor holder in Accounting / Finance or related disciplines
• Qualified accountant with HKICPA or Chartered Accountant or CPA
• Over 10 years’ experience in accounting and finance fields with proven experience in ERP implementation
• Work experience in hospitality industry an advantage
• Strong project management and stakeholders management skills
• Excellent communication in both spoken & written English

Manage the accounting department of the hotel properties

• Oversee the accounting department within the properties
• Verify the correctness of accounting treatment and procedures
• Review and post the journal vouchers
• Review the actual figures of the financial statements and highlight any risks and opportunities to the General Manager/Hotel Manager
• Prepare the reporting packages
• Prepare the annual budget and manage the monthly forecast process
• Liaise with both internal and external auditors and other professional advisors directly
• Assist the General Manager/Director of Finance on digitalization projects
• Supervise and mentor accounting team members

• Bachelor holder in Accounting / Finance or related disciplines
• Qualified accountant with HKICPA or Chartered Accountant or CPA, CFA certification
• Over 5 -10 year experience in accounting and finance fields
• Work experience in hospitality industry an advantage
• High self-awareness, strong interpersonal skills, and strong influencing skills
• Excellent communication in both spoken & written English

• Ensure the timely and accurate preparation of the Financial Statement before the deadline monthly.
• Ensure that all balance sheet schedules are prepared monthly. All supporting schedules and subsidiary ledgers are tally with general ledger control accounts and that the items in the accounts reflect the current accounting situation of the Hotel.
• Ensure the bank reconciliation statements and inter-company accounts are reconciled each month and that they are in order.
• Prepare and post month-end and adjustment journals to ledgers.
• Responsible for filing of journals, reports and other documents as determined by the Director of Finance.
• Assist in preparation of monthly forecast, annual budget and Financial Plan.
• Recommend improvements in hotel operations where there are opportunities for improving services, increasing revenue, or for reducing costs.
• Perform spot checks on operational control to test effectiveness of internal control system in the Hotel.
• Report all discrepancies and irregularities and recommends corrective action to the Financial Controller.

• Degree or master's degree holder in Accounting, Finance or a related discipline.
• Minimum 5 years of Accounting experience including management experience in luxury hotel.
• Excellent communication skills and fluency in both oral and written English, Cantonese.
• Demonstrated ability to interact with guests, colleagues, and third parties that reflects highly on the hotel, the brand and the company.
• Problem-solving, motivating, organizational and training abilities are essential.

• Handling daily accounts transaction and administrative duties

• Form 6 or above
• Minimum 1 year clerical experience and LCCI intermediate level
• Detail oriented
• Good computer knowledge in Excel and Word

• Prepare the monthly Financial Statements and Financial Reporting schedules
• Prepare all Journal Entries and makes notion entries for postings to General Ledger
• Handles daily accounting duties (Payable/ Receivable)
• Ensures the smooth operation of Payable/ Receivable Team and brings to the attention of the management any unusual transactions from debtors/ creditors
• Assists in adhoc projects and assignments

• Diploma graduate or above in Accounting or Finance related disciplines
• Minimum 4 years of experience in similar capacity with exposure in hotel industry preferred
• Mature, strong analytical ability and able to work under pressure and meet tight deadlines
• Knowledge of Opera, CheckSCM and SUN system is an advantage
• Good command of both spoken and written English and Chinese. Putonghua is a plus

• Maximize catering or group sales revenue by managing and developing accounts
• Follow up on negotiation process on all catering or group sales leads
• Ensure delivery of services in catering or group sales through clear communications and coordination with all relevant departments.

• Diploma holder in Hospitality Management or relevant discipline
• Minimum 1 year of relevant experience in sizable hotel
• Good proficiency in written and spoken English, Cantonese & Mandarin.
• Excellent command on English, Chinese and Mandarin
• Knowledge of Delphi and Opera system is an advantage

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Plan and assign workloads for Front Desk associates
• Supervise associates in their assigned job duties
• Assist department heads in maintaining smooth operations and handling ad hoc projects

• Diploma or above in hospitality management or related disciplines
• A minimum of 2 years relevant experience, preferably in hotel industry
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Prepare and set up the assigned station of the restaurant, as well as maintain the cleanliness of the restaurant and all work areas
• Proactively serve the guests
• Take guest orders, and prepare the guest bill
• Keep a good relationship with the guests

• Relevant training and work experience is preferred
• Good command in English, Cantonese and Putonghua

• Provide quality services to members and ensure smooth operation of clubhouse and customer satisfaction.

• Certificate in Hospitality Studies or Sport & Recreation are preferred
• Minimum 2 years clubhouse or customer service experience
• Experience in organising Clubhouse Activities
• Presentable and service oriented
• Willing to work shift hours
• Able to communicate in English and Mandarin

• Responsible for Cluhouse overall cleaning tasks including indoor facilities & outdoor surrounding area. 

• One year cleaning experience 
• Willing to work shift duties

• Greet guests and escort them to rooms
• Assist guest in luggage delivery

• Customer-oriented with good communication and interpersonal skills
• Good command of English and Cantonese and Mandarin
• Would be consider as Senior Concierge Assistant if candiate with better experience

• Represent the management in handling all guest inquiries, dealing with VIP guests, ensuring service excellence, and extensive involvement in the Hotel Guest Loyalty program;
• Act as a coordinator and provide instructions to staff members at different departmental levels to ensure prompt and adequate service;
• Handle emergency cases in accordance with hotel groups policies and procedures, such as ensuring the safety and security of all hotel guests and staff members;
• Assist the Front Office Manager in management of front office operations and ensuring smooth running of reception and guest service counter

• Diploma or above in Hotel / Hospitality Management or a related discipline
• Minimum of 5 years of guest service experience at the front desk at a supervisory level
• Able to work under pressure and take up ad hoc projects when necessary
• Excellent quality-oriented customer service skills
• Mature and independent with good leadership, customer-oriented and inter-personal skills
• Excellent communication skills and fluency in both oral and written English, Chinese and Mandarin
• Knowledge of the Opera is a must

• Represent the management in handling all guest inquiries, dealing with VIP guests, ensuring service excellence, and extensive involvement in the Hotel Guest Loyalty program;
• Act as a coordinator and provide instructions to staff members at different departmental levels to ensure prompt and adequate service;
• Handle emergency cases in accordance with hotel groups policies and procedures, such as ensuring the safety and security of all hotel guests and staff members;
• Assist the Front Office Manager in management of front office operations and ensuring smooth running of reception and guest service counter

• Diploma or above in Hotel / Hospitality Management or a related discipline
• Minimum of 5 years of guest service experience at the front desk at a supervisory level
• Able to work under pressure and take up ad hoc projects when necessary
• Excellent quality-oriented customer service skills
• Mature and independent with good leadership, customer-oriented and inter-personal skills
• Excellent communication skills and fluency in both oral and written English, Chinese and Mandarin
• Knowledge of the Opera is a must

• To monitor and ensure room servicing and cleanliness standard are maintained at all times
• To supervise team of room attendants daily duties to ensure smooth operations

• Strong leadership and organized
• Excellent communications and interpersonal skills
• Form 5 standard with certificate in Housekeeping studies
• 5 years Housekeeping operational experience with at least two years in supervisory role

• Assist the Front Office Manager in planning, organizing, directing and controlling of all staffs and activities in the Front Office to foster quality leadership and management of Sino Hotels
• Ensure that all employees in the Front Office adhered to the hotel policies and regulations
• Provide assistance to other hotel departments
• Inspect the FO Department to ensure that guests are receiving a proper service and that hotel standards are being maintained
• Ensure that the Lobby is kept clean and tidy at all times and the main entrance is free of obstruction
• Ensure that daily room occupancy and revenue are maximized
• Develop a friendly conversation with guests in order to feedback and reflect their comments to the management and the department concerned
• Represent the management in handling complaints related to all areas of operations promptly & efficiently. To act on service recovery system is being followed
• Ensure that each and every guest request is being complied with
• Be familiar with the hotel emergency procedures and ensure maximum safety of guests and employees in case if emergency
• Make daily rounds of house patrol and take corrective action if any defaults are observed

• Minimum 5 years related experience
• Knowledge of the Fidelio System (Opera version) would be an advantage
• Good teamwork spirit and communication skills
• Excellent command of both spoken and written English and Chinese. Fluency in Putonghua would be a definite advantage
• Able to work under pressure

• Provide outstanding services and ensure customer satisfaction
• Take reservations and perform check-in and check-out services
• Address customer concerns and complaints promptly and professionally
• Respond to customer needs and requests in a timely manner
• Supervise associates in their assigned job duties
• Prepare operational and financial records for Front Desk Manager to review
• Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability
• Assist in training associates in front office duties
• Ensure associates follow company policies and operational procedures

• Minimum 3 years related experience
• Knowledge of the Fidelio System (Opera version) would be an advantage
• Good teamwork spirit and good communication skills
• Excellent command of both spoken and written English and Chinese. Fluency in Putonghua would be a definite advantage
• Able to work under pressure

• Responsible for greeting and front desk duties
• Handle all arrival and departure records, bookings and registration
• Provide frontline services at reception counter and maintain good relationships with guests
• Assist in handling incoming phone calls and queries from visitors and guests

• Diploma or above in hospitality management or related disciplines
• Knowledge of Opera System is preferred
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Supervise associates in their assigned job duties
• Assist department heads in maintaining smooth operations and handling ad hoc projects

• Diploma or above in hospitality management or related disciplines
• A minimum of 2 years relevant experience, preferably in hotel industry
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese
• Able to work independently

With the goal to groom potential candidates to become a professional in the Hospitality industry. We are seeking highly motivated individuals to join our team as Internship Trainees. The internship will last between 2-12 months, depending on the school requirement or individual’s preference.

As an Internship Trainee, you will have the opportunity to gain hands-on experience in various departments.  For internship period for 6 months and above, trainee will be rotated in 2 or more department to gain a boarder understanding about different department’s operations.

• To work in a designated department and assist in the daily operation.
• Contribute in cross department’s process improvement projects.
• Participate in Corporate Social Responsibility related events.

• Currently enrolled in Hospitality Management or related education program.
• Creative thinking, attentive to details, responsive to change, proactive & think out of the box.
• Initiative, energetic and willing to perform shift duties.
• Strong market sense and good computer skills.
• Good command of spoken and written English and Chinese.
• Good in communication, interpersonal, analytical and presentation skills.
• Passionate in people and hospitality industry.
• Attractive remuneration package are included.

• Ensure the guestrooms and surrounding public areas are clean and well supplied 
• Ensure maximum attention and service are given to all our guests of the hotel
• Supervise and support Room Attendants on the assigned floors

• Good communication and interpersonal skills
• 5 years housekeeping operational experience with at least 1 year in supervisory role
• Good command of English and Cantonese. Putonghua is a plus

• Patrols hotel premises; conducts full enquiry on incidents occurred;
• Ensures all items found in the hotel premises are properly recorded and kept
• Checks all exists and back staircases
• Carries out guard duty at hotel entrances and passageway in the rear service area

• Minimum 1 year relevant experience, with hotel experience will be an advantage
• Mature, independent, proactive, service-oriented and attentive to detail
• With valid Security Personnel Permit 
• Qualified first aider is preferred
• Good command of Cantonese, basic English and Mandarin

• Responsible for guest room cleaning and maintenance
• Taking care of pantry stock level and cleanliness

• At least one year cleaning job experience
• Hard working and pleasant personality

• Implement the hotel’s sales and marketing plan in driving business and achieving target revenue
• Develop close relations with existing and potential clients to obtain business opportunities and market information
• Assist in developing and executing marketing plans in driving business and maximizing the hotel’s exposure
• Perform general sales administrative duties

• Higher Diploma in Business, Hospitality Management or related discipline
• Minimum 3 years of experience in hotels sales
• Excellent communications skills and leadership skills
• Mature, self-motivated with strong business senses
• Excellent command of English and Chinese

• Plans and conducts regular sales calls to Corporate Accounts and sales blitz in potential buildings within the assigned geographic area.
• Establishes and maintains files on major active accounts within market area.
• Builds and maintains strong relationship with established clientele and constantly explores new business opportunities.
• Implements all sales action plans related to the concerned market areas as outlined in the marketing plan.

• Higher Diploma in Business, Hospitality Management or related discipline
• Minimum 3 years of experience in hotels sales
• Excellent communications skills and leadership skills
• Mature, self-motivated with strong business senses
• Excellent command of English and Chinese

• Responsible to overall supervision of Housekeeping, including Guest Floor, Public Area, Uniform & Linen
• Ensure maximum attention and service are given to all our guests of the hotel
• Supervise and support Room Attendants on the assigned rooms

• Good communication and interpersonal skills
• 5 years housekeeping operational experience with at least 3 year in supervisory role
• Good command of English and Cantonese. Putonghua is a plus

•  Responsible for handling customer’s daily reservations

• Diploma in Hospitality/Hotel Studies
• 1 year related working experience
• Familiar with Opera system and MS Office applications
• Front Desk training or travel industry experience is preferred
• Polite and customer-oriented
• Good command of both spoken and written English, Chinese and Mandarin

• Handle the telephone terminal system
• Process local and overseas calls to the hotel guests, hotel staff and take messages when necessary
• Follow up the guest enquiries as well to furnish the up-to-date hotel information
• Provide wake-up call service to the room guests

• Customer service experience or call centre background is preferred 
• Excellent quality-oriented customer service skills
• Good command of English, Cantonese and Mandarin

• Responsible for air-conditioning maintenance, fridge maintenance and other electrical work
• Responsible the repairing and maintaining of the furniture, electronic devices and bathroom equipments

• F.3 standard or above
• Minimum of 2 years relevant experience of which with hotel experience will be advantageous
• Holder of Electrical License A  and Green card
• Experienced in the maintaining and repairing of air conditioner, furniture, electronic devices
• Able to work independently
• Good command of Cantonese, basic English and Mandarin
• Willing to work on shift duty

• Responsible for air-conditioning maintenance, fridge maintenance and other electrical work
• Responsible the repairing and maintaining of the furniture, electronic devices and bathroom equipments

• Minimum of 2 years relevant experience of which with hotel experience will be advantageous
• Holder of Electrical License A 
• Good command of Cantonese, basic English and Mandarin

• Prepare and set up the assigned station of the restaurant, as well as maintain the cleanliness of the restaurant and all work areas
• Proactively serve the guests
• Keep a good relationship with the guests

• Relevant training and work experience is preferred
• Good command in English, Cantonese and Putonghua